What distinguishes a policy from a procedure?

A policy serves as a guiding principle or framework that informs decision-making and the overall direction for actions within an organization. It reflects the organization's values, goals, and intentions, helping individuals understand the context within which they should operate. On the other hand, a procedure outlines the specific steps or methodologies required to implement the policy effectively. It provides detailed instructions that facilitate the execution of tasks, ensuring consistency and efficiency.

Understanding the distinction between the two is essential because while policies set the strategic intent, procedures translate that intent into actionable steps. This clear divide helps individuals and teams align their actions with organizational goals, enhancing accountability and clarity in operations.