How can a telecommunicator assist with a medical emergency call?

Providing pre-arrival medical instructions is a crucial responsibility of a telecommunicator during a medical emergency call. When dispatching emergency services, time is often of the essence, and offering immediate guidance can significantly affect the outcome of the situation. These instructions can include critical steps such as CPR, controlling bleeding, or how to position an individual with specific medical conditions.

By giving this information, the telecommunicator helps ensure that the caller acts effectively to provide aid while waiting for responders to arrive. This proactive approach can stabilize the patient's condition and enhance their chances of recovery, demonstrating the vital role telecommunicators play in emergency scenarios.

The other options do not align with best practices. Sending responders without instructions misses an opportunity to assist a caller who may be frightened or unsure of how to help. Delaying contact by waiting for a hospital to be reached could result in precious time lost. Transferring the call to a medical professional may remove the immediate connection that the telecommunicator has established with the caller, potentially creating confusion and delay.